Zoom could make use of your calls and data to train AI
Zoom could make use of your calls and data to train AI

The terms say that you give Zoom “perpetual worldwide non-exclusive, royalty-free sublicensable, transferable, and any other rights necessary or required” to your content for various purposes, currently comprising “machine learning” and “artificial intelligence.” A different section of the terms states that Zoom is able to make use of certain user data to “machine machine learning” or “artificial intelligence” (including to aid in the training and tuning algorithmic models and algorithms).”

A developer-focused site Stack Diary first noticed the change in Zoom’s policy. The issue quickly became a source of contention on the internet. There was a lot of anger over the fact over the fact that Zoom used customer data to create AI. It’s difficult to discern precisely the details of how Zoom intends to use the data to serve AI as well as machine learning. The terms for service have been written using tangled legalese. Privacy experts will probably be able to decipher it using an abrasive comb.

After people became angry on the internet, Zoom responded with an article on its blog regarding the new terms however, it was not clear enough. It went over some important points, including repeating that customers are the owners of their content, regardless of whether Zoom is granted “permission to utilize this customer’s content to offer an added value service.” 

Read More:Zoom could make use of your calls and data to train AI

The company also clarified that section 10.2 of the document, which includes the section on AI training, refers to “certain data regarding how our customers in the overall use our product,” which is service-generated data that Zoom is able to use as to be its own information.

The company has noted that, when users agree to use its AI-generated AI features, for example, a meeting summaries tool, then they are presented with the option of sharing the content to train their AI. The basic concept is that there’s a toggle at the bottom that lets users change the access to information off and on.