DoorDash is rolling out new in-app safety features to help ensure delivery people on its platform are safe before, during, and after every order. Now, if DoorDash detects that a delivery is taking longer than expected, the app will automatically check to see if the delivery person is okay. The new check-in feature is initially launching in New York City and Washington before rolling out across the country.
Conveyance individuals will get to a new “SafeChat” include that expects to forestall well-being episodes. If the application distinguishes improper or hostile language in a talk, the individual who sent the message will get an admonition and the conveyance individual will be given the choice to unassign themselves from the conveyance without punishment. SafeChat is currently dynamic in the US, Canada, Australia, and New Zealand.
Because of input from conveyance individuals, DoorDash will begin sending a warning to clients requesting that they turn their yard or house lights on as their conveyance individual is drawing nearer. The organization says conveyance individuals have said that better lighting would make it simpler for them to find the right location and cause them to feel more secure while conveying around evening time.
Also Read: Is DoorDash safe?
DoorDash is likewise making it simpler for conveyance individuals to report a security episode during or after a conveyance. In the event that a client causes them to feel perilous, they can quickly report it through in-application talk or call for examination. They additionally can obstruct conveyances to that client later on.
The highlights declared today are an augmentation of SafeDash, DoorDash’s in-application security toolbox that was sent off a year ago. DoorDash cooperated with ADT to send off two highlights inside the tool stash. The “well-being consolation call” highlight allows clients to associate with an ADT specialist through the Dasher application in cases where they might feel dangerous. The “crisis help button” permits clients to look for help if necessary.
