Zoom has promised to deal with privacy issues exposed by consumers and security experts since the start of the corona-virus pandemic.
Zoom CEO Eric S. Yuan said “the company will dedicate all of its engineering resources to fixing its “biggest trust, safety, and privacy issues.”
The investigation will be backed up by transparency report that lists requests for data, he said, an enhanced bug bounty program, as well as a series of white box penetration tests
An approach that gives the tester full knowledge of the company’s infrastructure and application source code. In addition, Zoom has vowed to launch a CISO (chief information security officer) council with representatives fro across the industry to “facilitate an ongoing dialogue regarding security and privacy best practices.”
- Zoom growth during the spread of COVID-19 has been phenomenal. According to Yuan, the number of free and paid users participating in daily meetings rose from 10 million last December to 200 million last month.
- The service has attracted users due to its simple interface, cross-platform availability, decent call quality and customization backgrounds. Alternatives exist, including Skype, Google Duo and Hangouts Meet, Discord and Microsoft Teams, but none of them have seen the same level of uptake.
