Uber has made it simpler to request a ride with no apps required. The company announced on Wednesday at its annual Go-GET conference in New York City that it’s debuting a new ride-hailing service for those who aren’t experienced with using a smartphone. If you dial the toll-free number 1-833-233-USE-UBER (1-833-873-8237) within the U.S., customers can talk to one of the agents who can speak in English as well as Spanish to book the service on demand or book one for the future.
Uber has previously piloted ride-hailing on the phone prior to. It began the service in select regions in December 2020, with a focus on Arizona in Arizona and Florida. However, the company temporarily stopped the program during the COVID-19 epidemic. The feature is now returning and is more widely accessible.
When they call, customers who already have an Uber account can inform the agent that they have an existing payment method that is on file. If they do not have an account, they can make payments using credit card via telephone and the representative can set up an account for them.
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- Customers can call Uber via phone to speak to a member of the team. When the ride is verified, Uber sends information via text message regarding the ride, which includes the driver’s name as well as a photo as well as the license plate number, along with the estimated time of arrival.
- In the end, the customer is sent another text message once they arrive at the pickup point. What are the best tips? The option of booking an Uber by phone does not provide an option to make that happen — much to the displeasure of drivers. However, Uber mentions that users are able to give cash tips if they decide to give them.
